1. Identity of the Data Controller
In accordance with applicable data protection law, Mobile Coffee Cart (the "Company"), acting as data controller, processes your personal data in line with the principles set out in law and in accordance with the rules of law and good faith.
2. Personal Data Processed and Collection Method
Your personal data is collected through the quote request forms, newsletter subscription forms, email correspondence, phone conversations, and workshop visits on the mobilecoffeecart.co website, by fully or partially automated or non-automated means:
- Identity Data: First name, last name.
- Contact Data: Email address, phone number, delivery and billing address.
- Customer Transaction Data: Ordered model, wood/metal customization details, quote history, and payment information.
- Transaction Security Data: IP address information, site entry-exit log records.
3. Purposes and Legal Bases of Processing
Your personal data is processed on the basis of the following legal grounds:
- Being directly related to the establishment or performance of a contract: The manufacturing, assembly, delivery, and invoicing of your custom coffee cart orders.
- Fulfilling the Company's legal obligations: Retaining legal documents in accordance with applicable tax and commercial legislation.
- The Company's legitimate interests: Measuring customer satisfaction, improving product and service quality, and ensuring website security.
- Your explicit consent: Sending new models and our workshop newsletters by email.
4. To Whom and For What Purpose Data May Be Transferred
Within the conditions permitted by law, your collected personal data may be transferred:
- To contracted logistics and shipping companies that deliver products to your address in shock-absorbing crates,
- To our authorized accountants and legal advisors who carry out our financial, legal, and accounting processes,
- To legally authorized judicial authorities, courts, and public institutions in the event of a legal request.
5. Your Rights
As a data subject, by applying to our Company you have the following rights:
- To learn whether your personal data is being processed,
- To request information if your personal data has been processed,
- To learn the purpose of processing your personal data and whether it is used in line with that purpose,
- To know the third parties, domestic or abroad, to whom your personal data is transferred,
- To request the correction of your personal data if it has been processed incompletely or incorrectly,
- To request the deletion or destruction of your personal data within the conditions prescribed by law,
- To object to a result arising against you from the analysis of processed data exclusively by automated systems,
- To request compensation for damages if you suffer loss due to the unlawful processing of your personal data.
6. Application Method
To exercise the rights listed above, you can submit your request in writing, together with documents verifying your identity, by email to privacy@mobilecoffeecart.co. Your applications will be concluded free of charge within 30 (thirty) days at the latest.